BC Ambulance Service was sent scrambling yesterday after we broke the story that their much vaunted $2.8 million Electronic Patient Care Record (ePCR) system had been scrapped without a single tablet being rolled out to BC paramedics.
Unsurprisingly, the BCAS threw the software developers, Interdev, under the bus.
From 24 Hours: “We’ve evaluated the contractor’s performance and we’ve taken the decision to terminate the contract.”
Global News contacted the company (which, it should be noted, has thousands of these units out in the hands of real life paramedics across the continent). They tell a different tale:
“Interdev has an unblemished record of successful ePCR deployments for 40 regional governments. Interdev’s technology generates over 1 million ePCR’s annually and supports over 6000 paramedics in ePCR documentation.
Interdev provides the highest level of service to all its clients.
Interdev stands by its technology and its work.
We are hopeful that any issues can be resolved to everyone’s satisfaction.”
Given government’s recent alphabet soup of computer SNAFUs – JUSTIN, BCeSIS, ICBC, ICM, e-Health and CareNet – we’re going to need a lot more convincing that this is Interdev’s fault before we let BCAS off the hook.
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